At Olok, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Information We Collect
We collect information that you provide directly to us, such as:
- Personal information (e.g., name, phone number, email address if provided)
- Account information (e.g., phone login credentials and session data)
- Profile information (e.g., profile picture, football preferences, position, team membership)
- Payment-related information processed by our payment partner (e.g., Billplz); we do not store full card numbers on Olok servers
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events
Data Sharing and Disclosure
We may share your information with:
- Service providers who perform services on our behalf (including payment and messaging providers)
- Other users when you participate in interactive features of our service (for example, team rosters and public club pages)
- Law enforcement or other third parties in response to a legal request
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing, accidental loss, destruction, or damage.
Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Object to or restrict the processing of your personal information
- Request a copy of your personal information in a structured, commonly used, and machine-readable format
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: general@olok.ing
WhatsApp: +60 11-6341 6161
Address: Olok Football Solution, 1-8-13 Prima U1 Jalan Penyelenggara U1/73, Hicom-Glenmarie Industrial Park, Shah Alam, Selangor 40150, Malaysia
OLOK FOOTBALL SOLUTION (202103247707 / JM0955771-P)